Registration and privacy

As a patient you have the right to protection of your personal data and records. Anything you say will be kept private. Only medical staff who are involved in your treatment will be aware of these personal data. This information will not be shared, not even with your partner, family or friends, unless you explicitly consent to this.

Recording phone calls

All phone calls from and to Doktersdienst Groningen are recorded. These tapes will be used only in case of (alleged) failures or a complaint – to serve as evidence. The tapes may also be used for staff training purposes within our own organisation.

Information to your own GP

At the end of every shift, Doktersdienst Groningen will send messages to the patients’ own GPs so they know that, and why, you contacted Doktersdienst Groningen.

Doktersdienst Groningen - T: 0900-9229

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