Why do we process personal data?
Doktersdienst Groningen processes personal data primarily to provide care. When you have contact with us, we will process personal data about you. We record this data in an information system for managing your medical file. The data we record are necessary for proper medical treatment and its financial settlement.
To monitor and improve the quality of our services, we record telephone calls. Your contact details may be used to approach you for a patient satisfaction survey. Recordings of telephone calls may also be used in case of a complaint or incident.
